A culture of responsible gaming at bfok
Enjoy entertainment within your limits — bfok places your protection, mental well-being, and responsibility to your family as its highest priority.
Online gaming and betting can be an enjoyable form of entertainment — as long as it is enjoyed within proper limits. bfok believes every player should treat gaming as a continuous pastime, never as a source of income or a solution to financial problems.
Responsible gaming means setting your own budget, sticking to time limits, and keeping a clear head whether you win or lose. bfok has various protection tools available on the platform that you can use at any time.
If gaming starts to have a negative impact on your daily life, family relationships, or financial situation, you should take action right away. Our support team is with you 24/7.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, no further deposits will be possible until the limit resets. This is the most effective way to manage your budget.
Self-Exclusion
If you feel you need a break, lock your account for a specific period — from one week up to permanently. No login or transactions are possible during self-exclusion.
Time-Out
Want to take a short break? Use the time-out feature to temporarily deactivate your account for anywhere between 24 hours and 6 weeks. Use this time to focus on family and other activities.
Session Reminder
Enable alerts at set intervals. You will be reminded how long your gaming session has been running, making it easier to take a conscious break.
Budget Tracker
View your total deposits, withdrawals, and net spending directly in your account. Having clear financial information makes it easier to understand how much you are spending and to make informed decisions.
24/7 Support
For any issue — big or small — our support team, available in both Bengali and English, is always ready. Reach us via live chat or email.
Feeling a repeated urge to keep playing in order to recover lost money.
Hiding your gaming activity from family or friends.
Spending more than your set budget and feeling regret afterwards.
Trying to stop playing but failing repeatedly.
Losing focus on daily tasks, studies, or professional responsibilities.
Spending money on gaming by taking on debt or drawing from savings.
Turning to gaming to relieve anxiety, stress, or depression.
Relationships with family are suffering, yet it feels difficult to stay away from gaming.
If even one of the signs above applies to you, please take it seriously. Activate self-exclusion or contact us — the support team will assist you with complete confidentiality. Our email: [email protected]
How to set a deposit limit?
After logging in to your bfok account, go to the Account Settings section where you will find the "Responsible Gaming" option. From there you can set the maximum deposit amount on a daily, weekly, or monthly basis. Reducing a limit takes effect immediately. To increase a limit, a set cooling-off period must pass first, which protects against decisions made in the heat of the moment.
The self-exclusion process
Self-exclusion means voluntarily closing your account for a set period. To self-exclude on bfok:
- Go to Account Settings and select "Self-Exclusion".
- Choose a duration — 7 days, 30 days, 90 days, or permanent.
- Once confirmed, your account will be locked immediately.
- No promotional emails or messages will be sent during this period.
- Once the set period ends, a cooling-off period applies before reactivation.
For permanent self-exclusion, reopening the account is not possible — this is a final step.
The importance of time-outs and breaks
Taking short breaks from time to time is a healthy habit. With the time-out feature you can take a break from 24 hours up to 6 weeks. Your balance remains protected during this time. Spend time with family, go outside, do something you enjoy — coming back with a fresh mind makes the gaming experience feel more enjoyable.
Protecting your loved ones
If anyone under 18 or 20 years of age lives in your home, please use parental control software on your devices. Never share your account password with anyone. Report any suspicious activity on bfok — such as the possibility of a minor using an account — to support right away.
Tips for setting financial limits
Set a fixed entertainment budget for gaming each month, just as you would for cinema or dining out. Never spend beyond this budget. Withdraw winnings rather than putting them back into bets. The minimum withdrawal at bfok is ৳1,000 and it is typically processed within 30 minutes to 3 hours.
Asking for help is not a weakness
If you feel that gaming is causing problems in your life, asking for help takes courage. The bfok support team is available 24/7 via live chat and email ([email protected]) with complete confidentiality. They will help you choose the right steps and activate the tools you need.
Enjoy bfok responsibly
Real enjoyment lives within limits. Use the safety tools and always keep entertainment just that — entertainment.